November 7, 2004 WaiterPad is an easy-to-use handheld ordering solution that utilises radio frequency (RF) technology to record and transmit customer orders to preparation areas, as well as instantly update the Point of Sale (POS) system. The brainchild of PalmTEQ Ltd. Australia, the product has been successfully deployed in Australia and the UK and now launched on the North American market. WaiterPad includes both software and radio frequency hardware in one package, enabling restaurant staff to wirelessly order, process payments and align inventory information with back office operations. This saves time, both for the restaurant and for the customer, which in turn increases efficiency and enhances profitability. To date, customers in the UK have experienced 12-14 percent improvement to the bottom line and a solid return on investment in four to six months.
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