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Roadside Assistance

Cellular-based automotive systems such as BMW Assist have been hacked by a pair of securit...

Cellular-based automotive roadside assistance services like GM’s OnStar and BMW Assist allow remote unlocking of vehicles by communicating with remote servers via standard mobile networks. Now a pair of security systems engineers have managed to prove it takes just a few hours of clever reverse engineering to crack the in-car cellular network-based technology to gain access to vehicles. They call their method “War Texting.”  Read More

North American EV drivers in need of roadside assistance could soon be getting a helping h...

Earlier this month, the Japan Automobile Federation (JAF) and Nissan began testing a new roadside service vehicle equipped with a charger, to assist stranded electric vehicles (EVs). Now, the American Automobile Association (AAA) is about to launch a similar pilot project, where mobile charging units will join the roadside assistance fleets in six test regions - a significant marker along the path to mass adoption of the EV in North America.  Read More

Nissan and the Japan Automobile Federation are currently testing a new roadside assistance...

One of the most frequently aired concerns when discussing electric vehicles (EV) is what happens when you run out of juice. Of course the obvious answer is that you break down, just like with a normal car - but with some forethought, you're not likely to let that happen. Should the unthinkable happen, however, some news from Japan may bring a little comfort to existing and prospective EV owners. The Japan Automobile Federation (JAF) and Nissan have just started testing a roadside service vehicle that's equipped with a charger to assist EVs.  Read More

Ferrari announces free Roadside Assistance service for all cars not covered by warranty

We suspect that the retained value figures for all Ferrari automobiles just took a significant hike in value. In a stunning move, Ferrari has announced the launch of a new “With You” roadside assistance service which will be provided free of charge to owners of all Prancing Horse cars built since 1947 and not covered by either existing factory or POWER warranties. Under the new scheme, Ferrari clients will not only enjoy 12 months of roadside assistance if their vehicle breaks down, but also be offered cover for expenses involved in returning home or reaching the Ferrari Authorised Service Centre to which their car has been taken. The service is free, 24 hours a day, 365 days a year, initially for Italian and UK owners, but to be extended to other European markets in the near future. No announcement has yet been made as to whether the scheme will be extended beyond Europe.  Read More

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