The fully-automated convenience store

January 14, 2006 ADDED IMAGES INSIDE The world’s first convenience store opened in 1927 serving customers 16 hours a day (from 7am to 11pm), eventually evolving into the 7-Eleven Corporation and a retailing revolution had begun, though it did not really begin to gather momentum until the automobile became popular and available post WW2. The world’s first 24 hour 7-Eleven opened in 1963 and since then society has become accustomed to demanding and getting instant everything, with the logical imperatives such as 24 hour chemists first, followed by supermarkets and shopping malls. Now robotics and computers can offer an automated shopping experience that lacks little and costs less, we can expect to see many new 24 hour services evolving with the ever-entrepreneurial SingPost recently launching the World’s first 24-Hour Automated Post Office and the recent growth in Europe of 24 hour automated convenience stores. All Seasons Services recently unveiled its first Shop24 automated convenience store unit in the United States, expanding its operations from a successful European base of 160 stores across seven countries. Shop24 offers 24-hour access to as many as 200 items, including anything from milk to a six-pack of soda, batteries, iPod download cards, and health and beauty aids, in a freestanding, self-service, outdoor unit. It’s a new concept and one which can be expected to change convenience retailing on college and business campuses initially, with an inevitable impact on main street as time goes by.

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