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Mobile phone reliability survey names the most reliable mobile phone

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July 27, 2005

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July 28, 2005 While the mobile phone manufacturers continue to upgrade functionality and our phones have a shorter and shorter lifespan, one of the issues which never seems to get much attention from the media are the defect rates of mobile phones – the frequency that mobile phones need repair. Obviously, this is a jealously guarded secret amongst manufacturers but one of the world’s most respected telecommunications magazines recently did some research on the subject, polling 12,000 people who reviewed 38 models of mobile phone. Sagem turned out to be the most reliable brand with NEC and Samsung filling the placings. According to research conducted by German magazine Connect, a leading magazine that provides consumers with information on technology and statistics based research, the Samsung D500 is the safest and most reliable handset.

This success follows on from the Samsung D500 winning the GSM Association’s award for Best Mobile Handset in February this year. The award, announced at a ceremony at the 3GSM World Congress, Les Ambassadeurs, Palais des Festivals, Cannes on 15th February, recognizes excellence in handset design and innovation. A powerful business device as well as a multimedia companion, the D500 incorporates all of Samsung’s leading technology into one package: a 1.3 Megapixel camera with flash; video recording with 60 minutes of storage; an MP3 player; 96MB of internal user memory; Bluetooth, email, and syncML connectivity; a speakerphone with enhanced voice clarity; 262K TFT screen and 64 polyphonic ring tones. “We are delighted that Samsung’s obsession with delivering superior, premium quality handsets has been recognized by consumers.” said Jenny Goodridge, Marketing Manager, Telecommunications, Samsung. Josh Delgado, General Manager, Telecommunications, Samsung added “The Samsung D500 has been a great success both locally and globally. To date we have sold over 5.5 million handsets worldwide and we expect it to sell a landmark 10 million units. To receive such positive feedback from consumers is highly rewarding and explains how Samsung has grown to become the world’s number two manufacturer in such a short period of time.”

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About the Author
Mike Hanlon Mike grew up thinking he would become a mathematician, accidentally started motorcycle racing, got a job writing road tests for a motorcycle magazine while at university, and became a writer. As a travelling photojournalist during his early career, his work was published in a dozen languages across 20+ countries. He went on to edit or manage over 50 print publications, with target audiences ranging from pensioners to plumbers, many different sports, many car and motorcycle magazines, with many more in the fields of communication - narrow subject magazines on topics such as advertising, marketing, visual communications, design, presentation and direct marketing. Then came the internet and Mike managed internet projects for Australia's largest multimedia company, Telstra.com.au (Australia's largest Telco), Seek.com.au (Australia's largest employment site), top100.com.au, hitwise.com, and a dozen other internet start-ups before founding Gizmag in 2002. Now he writes and thinks. All articles by Mike Hanlon
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